🏆2026 Award WinnerBayside Local Business Awards

Rotator Cuff or Frozen Shoulder? Shoulder Physio Bexley North & Marrickville Spot the Difference

Sore shoulder that will not lift, or will not move at all? Here is how to tell a rotator cuff problem from a frozen shoulder, and how our award winning physios help.

  • Same day appointments
  • No referral needed
  • Clear diagnosis at your first visit
★★★★★5.0 from 240+ Google reviews
  • ⭐5.0 Google Rating240+ reviews
  • 🏆2026 Award WinnerBayside Business Awards
  • ⏱️60 Minute First VisitFind the real cause
  • 💳HICAPSClaim on the spot
Man lying awake in bed holding his sore shoulder at night, common with rotator cuff pain and frozen shoulder, before seeing a shoulder physio in Marrickville

Rotator Cuff vs Frozen Shoulder explained

Rotator Cuff or Frozen Shoulder: What Is the Difference?

Your rotator cuff is a group of four muscles and tendons that steady and lift your arm. When they get overloaded or torn, lifting hurts and feels weak. A frozen shoulder is different: the joint capsule itself tightens and thickens, so the shoulder slowly loses movement in every direction. The good news: both get better with the right physiotherapy.

Does This Sound Like Your Shoulder?

  • Pain down the outside of your upper arm
  • Can't reach behind your back or do up a bra
  • Waking at night when you roll onto that side
  • Lifting your arm out to the side pinches or catches
  • Your shoulder is getting stiffer week by week
  • Struggling to dress, wash your hair or lift at the gym

Who we see with shoulder pain

  • 🏋️Gym goers and lifters
  • 🔨Tradies working overhead
  • 🏊Swimmers and throwers
  • 🩺People with diabetes or thyroid conditions
  • 🧺Busy parents and carers
  • 👵Over 40s and 50s

Two Clinics, Same Day Appointments

Book a physio at Bexley North or Marrickville, whichever is closer to home, work or the gym. Same award winning team at both.

📍Bexley North

20 Shaw Street, Bexley North. Monday to Friday 7am to 7pm, Saturday 8am to 1pm.

Book Bexley North →
📍Marrickville

Inside World Gym, 4 Carrington Road, Marrickville. Monday to Friday 8am to 7pm.

Book Marrickville →

Spot the difference

Rotator Cuff vs Frozen Shoulder Side by Side

They can feel alike at first, but they behave very differently. Here is how a rotator cuff problem and a frozen shoulder usually compare.

CompareRotator CuffFrozen Shoulder

Where it hurts

Outside of the upper arm, worse lifting out to the side or overhead

Deep in the shoulder, all over, sometimes spreading down the upper arm

What it feels like

A painful catch or pinch through the middle of a lift, often with weakness

A deep ache plus stiffness, like the shoulder is stuck or locked

Pain pattern

Comes and goes with load, worse after gym, overhead work or lying on it

Builds slowly over weeks, very painful early, then stiffness takes over

Can you lift your arm

Usually yes with help, even if lifting it yourself hurts or feels weak

Not far, even when someone else lifts it, especially out to the side or behind you

Common causes

Overload from gym, overhead work or sport, wear with age, or a fall

Often no clear cause, more common from 40 to 60 and with diabetes

Typical recovery

Often much better in 6 to 12 weeks, with strength building for up to 6 months

Moves through painful, stiff and thawing stages, often over 1 to 3 years

Best first step

A physio assessment and a progressive rotator cuff strength program

A physio assessment, pain relief strategies and gentle, regular movement within comfort

It is more likely your rotator cuff if lifting hurts and feels weak, but the arm still moves well when someone helps.

It is more likely a frozen shoulder if it is stiff in every direction, even when someone else moves your arm for you.

A physio assessment sorts it out, with same day appointments at Bexley North and Marrickville and a clear plan from your very first visit.

  • ★★★★★

    I’ve been seeing Ari for 8weeks with a rotator cuff injury, so far the pain is so much better & slowly getting me back to been pain free whilst helping me with exercises & movement so I can still continue my normal routine

    LouieTreated by Ari · Google review

  • ★★★★★

    Had a long term shoulder injury which was restricting movement and causing pain. Sam provided a structured plan and guidance to keep training safely. The pain is completely gone and previous strength is returning.

    Ursula M.Treated by Sam · Google review

  • ★★★★★

    Sam is a great Physio. We’ve had great success treating my shoulders for chronic pain. He’s constantly troubleshooting trying to find the best treatments that are right for me, and he’s enthusiastic about the whole process.

    Mathew E.Treated by Sam · Google review

More from our 240+ Google reviews

Rotator Cuff, Frozen Shoulder or Something Else?

Shoulder pain is not one thing. Your physiotherapist works out which of these is driving yours, because each one needs a different plan.

01

Rotator Cuff Tendinopathy

Feels like: ache down the outside of your arm, worse lifting out to the side or lying on it.

The cuff tendons get overloaded, often after more gym, overhead work or sport. The shoulder still moves, and progressive strength work is the most proven fix.

Read about rotator cuff physio →
02

Rotator Cuff Tear

Feels like: weakness lifting your arm, sometimes after a fall or a heavy pull.

Part or all of a tendon is torn. Many do well with strength work, and we arrange a scan and surgical opinion quickly when needed.

03

Frozen Shoulder

Feels like: deep ache, then stiffness, unable to reach behind your back or out to the side.

The joint capsule tightens and thickens, most often between 40 and 60. It moves through painful, stiff and thawing stages, and physio helps at each one.

Read about shoulder pain physio →
04

When Both Overlap

Feels like: started as a sore rotator cuff, now stiff in every direction.

A painful shoulder that is kept still can stiffen, and early frozen shoulder can look a lot like cuff pain. Testing movement and strength tells us what to treat first.

05

Shoulder Arthritis

Feels like: stiff, grinding and achy, most often over 60.

Worn joint surfaces can stiffen a shoulder much like a frozen shoulder. An X ray tells them apart, and strength and movement work help both.

06

Pain From Your Neck

Feels like: ache over the shoulder blade or down the arm, sometimes with tingling.

An irritated joint or nerve in the neck can refer pain into the shoulder. We check your neck so the right area gets treated.

Read about neck pain physio →
Find Out What Is Causing Yours →

Not sure which one you have? Call (02) 8021 0969

Your options

Why See a Physio First for Shoulder Pain?

Waiting it out, painkillers and massage can all take the edge off. Physiotherapy adds a clear diagnosis and the right plan for your rotator cuff or frozen shoulder.

What you getWait and SeePain Relief OnlyMassage OnlyPHYZFIT PhysioAward winning
Tells a rotator cuff problem from a frozen shoulder✕✕✕✓
Eases shoulder pain early✕Short termShort term✓
Screens for red flags and refers if needed✕✕✕✓
Strength and movement plan for your stage✕✕✕✓
Gets you reaching, lifting and sleeping againMaybe✕✕✓

How Our Shoulder Physios Get You Moving

Whether it is your rotator cuff or a frozen shoulder, every plan is built around your work, sleep and training, from desk jobs to overhead trades and the gym.

  1. 1

    Find the Cause

    A full 60 minute assessment of strength and movement to tell a rotator cuff problem from a frozen shoulder.

  2. 2

    Settle the Pain

    Hands on treatment, better sleep positions and the right amount of movement for the stage you are in.

  3. 3

    Build or Restore

    Progressive strength for the rotator cuff, or gentle, regular movement to win back range in a frozen shoulder.

  4. 4

    Back to Life

    Reaching, lifting, sleeping and training again, with a plan to keep it that way.

Treatments we may use

How Long Does Each Take to Get Better?

Rotator cuff pain and frozen shoulder recover on very different timelines. This is what it usually looks like with a physiotherapist guiding you.

  1. First 2 to 6 weeks

    Settle the Pain

    Most rotator cuff pain eases as we adjust your load. In early frozen shoulder, we focus on easing pain and keeping gentle movement.

  2. Weeks 6 to 12

    Build Strength or Range

    Rotator cuff strength builds and most people lift and sleep much better. A frozen shoulder may be at its stiffest around now.

  3. Months 3 to 12 and beyond

    Strong and Moving

    Cuff strength keeps building for up to 6 months. A frozen shoulder thaws gradually, often over 1 to 3 years in total.

Tears, surgery and stubborn frozen shoulders can take longer, and some people benefit from a GP or specialist opinion about injections. Your physio will give you your own timeline, or call (02) 8021 0969 to ask.

Your first appointment

What to Expect at Your First Shoulder Physio Appointment

60minutes, one on one
with your physio

Unlike many clinics, your first visit is a full 60 minutes. That time lets your physiotherapist test strength and movement properly, tell a rotator cuff problem from a frozen shoulder and build a clear plan with you.

What to wear and bring

  • A singlet or loose top so we can see and test your shoulder
  • Any scans, reports or referral letters you have
  • Your health fund card, HICAPS lets you claim on the spot
Book Your 60 Minute Assessment →

Same day appointments available

  1. 0 to 10 min

    Your Story

    We listen to how your shoulder pain started, how it has changed, and what you want to get back to.

  2. 10 to 30 min

    Movement and Strength Tests

    We check how far your arm moves on its own and with help, test rotator cuff strength, and screen your neck.

  3. 30 to 40 min

    Clear Explanation

    You find out if it is your rotator cuff, a frozen shoulder or both, in plain English, and what recovery looks like.

  4. 40 to 55 min

    Hands On Treatment

    Hands on therapy and the right exercises for your stage, to ease your pain that same day.

  5. 55 to 60 min

    Your Plan

    A structured plan and two or three simple exercises, so you know exactly what to do next.

What You Can Do at Home for a Sore Shoulder

Three safe things that help most people with rotator cuff pain or a frozen shoulder while you wait for your appointment.

  • 🛏️01

    Hug a Pillow at Night

    Sleep on your good side hugging a pillow, or on your back with a pillow under your sore arm.

  • 🔄02

    Keep It Gently Moving

    Easy pendulum swings and reaching within comfort beat keeping your arm still in a sling.

  • 🏋️03

    Ease Off, Don't Stop

    Drop the weight and skip painful overhead lifts for now, but keep training what feels fine.

Book Shoulder Physiotherapy

Shoulder getting stiffer or weaker? Call (02) 8021 0969

Quick answers

Rotator Cuff or Frozen Shoulder Quick Answers

Fast answers to the questions people search most about a sore, stiff shoulder.

  • How can I tell frozen shoulder from a rotator cuff problem?

    Check the stiffness

    With frozen shoulder the arm will not move far even when someone else lifts it. With a rotator cuff problem lifting hurts and feels weak, but the arm usually still moves when helped.

  • Can you lift your arm with frozen shoulder?

    Only partly

    Usually only part of the way. Frozen shoulder limits movement in every direction, especially reaching out to the side and behind your back, even when someone helps lift the arm.

  • Can a rotator cuff injury cause frozen shoulder?

    Sometimes

    It can. A painful shoulder that stops moving can stiffen, and some people develop frozen shoulder after an injury or surgery. Gentle, guided movement helps lower that risk.

  • Does frozen shoulder go away on its own?

    Usually, slowly

    Most frozen shoulders improve over time, often across 1 to 3 years. Physio eases the pain and helps you keep and regain movement through each stage, so daily life is easier along the way.

  • Is rotator cuff pain or frozen shoulder worse at night?

    Both can be

    Both often ache at night. Rotator cuff pain usually flares when you lie on that side, while early frozen shoulder can ache constantly. Hugging a pillow or resting the arm on one helps.

  • Do I need a scan to tell them apart?

    Usually not

    Most of the time a hands on assessment of strength and movement tells them apart. An ultrasound can check the rotator cuff, and an X ray can rule out arthritis if needed.

When to See a Physio, a Doctor, or Get a Scan

Most shoulder pain is not dangerous, but a few warning signs need urgent care. Here is how your physiotherapist decides what you need.

✓Book a Physio If

These are the most common reasons people see us.

  • Lifting your arm out to the side or overhead hurts
  • Your shoulder is slowly getting stiffer
  • Pain wakes you at night or stops you lying on that side
  • It stops you working, training or dressing easily

!See a GP or Hospital Now If

These red flags need urgent medical care.

  • Shoulder or arm pain with chest pain, shortness of breath, sweating or jaw pain (call 000)
  • Obvious deformity or the shoulder has popped out and stayed out
  • Hot, red, swollen shoulder with fever
  • Sudden numbness or weakness down the arm
  • Unexplained weight loss, a new lump or a history of cancer

?Do You Need a Scan?

Most people do not need one straight away.

  • An ultrasound or MRI can check for a tear if you cannot lift your arm after a fall or pull
  • An X ray helps rule out arthritis or calcium build up when a shoulder is very stiff
  • If you need one, we liaise with your GP or specialist for you

🏆 2026 Award Winner

Meet Your Award Winning Shoulder Physios

Winners of Outstanding Health Improvement Services at the Bayside Local Business Awards 2026, treating rotator cuff injuries and frozen shoulder in Bexley North and Marrickville every day.

PHYZFIT Health and Rehab physio team holding their Bayside Local Business Awards 2026 trophies for Outstanding Health Improvement Services
🏆2026 Award WinnerBayside Local Business Awards
  • Julian De Rosa, physiotherapist at PHYZFIT Bexley North

    Julian De Rosa

    Physiotherapist Head physio for Fraser Park FC with a Master of Physiotherapy. Has competed in ICN natural bodybuilding and is passionate about helping people with lower back pain and chronic pain.

    Read bio →
  • Sam Nunan, physiotherapist at PHYZFIT

    Sam Nunan

    Physiotherapist Head physio for the Wests Tigers reserve grade team in the NSW Cup, and formerly with the Canterbury Bulldogs junior pathways. Loves powerlifting, cricket and rugby league.

    Read bio →
  • Ari Moushis, physiotherapist at PHYZFIT

    Ari Moushis

    Physiotherapist An Ironman triathlete who is excellent with runners, cyclists and swimmers, with a background in powerlifting, tennis and golf.

    Read bio →

Before You Book

Rotator Cuff or Frozen Shoulder Questions, Answered

Quick answers about telling a rotator cuff problem from a frozen shoulder, from our shoulder physios in Bexley North and Marrickville. Still unsure? Call us on (02) 8021 0969 and we'll help you out.

  • The big clue is stiffness. With frozen shoulder the arm will not move far even when someone else lifts it. With a rotator cuff problem lifting hurts and feels weak, but the arm usually still moves when helped.

  • It can happen. A painful shoulder that you stop moving can stiffen, and some people develop frozen shoulder after an injury or surgery. Keeping it gently moving with guidance helps lower the risk.

  • It is most common between 40 and 60, more often in women, and in people with diabetes or thyroid conditions. It often starts for no clear reason.

  • It usually moves through painful, stiff and thawing stages over 1 to 3 years, though many people improve sooner. Physio eases the pain and keeps you moving at each stage.

  • Not always. A hands on assessment usually tells them apart. An ultrasound can show the rotator cuff tendons, and an X ray helps rule out arthritis in a stiff shoulder. If you need one, we arrange it through your GP.

  • No. You can book straight in at Bexley North or Marrickville, with same day appointments most days. You only need a referral for a Medicare care plan, DVA, Workers Compensation or CTP.

  • Your first visit is a full 60 minutes, one on one. That gives us time to test your strength and movement, find the real cause and build a clear, structured plan.

  • Yes. We have HICAPS at both clinics, so you can claim on the spot. We also see Medicare care plan, DVA, Workers Compensation and CTP patients.

Ready to Feel Like Yourself Again?

Same day shoulder physio in Bexley North and Marrickville, no referral needed, and an award winning team to tell your rotator cuff from a frozen shoulder.

Find Your Shoulder Physio

Two award winning clinics. Bexley North for Kingsgrove, Earlwood, Bardwell Park, Bexley and Rockdale. Marrickville inside World Gym for Dulwich Hill, Sydenham, Petersham, Tempe and the Inner West.

📍 Bexley North

Physio Bexley North

20 Shaw Street, Bexley North NSW 2207

Monday to Friday 7am to 7pm, Saturday 8am to 1pm

Physio near

  • Kingsgrove
  • Bardwell Park
  • Earlwood
  • Bexley
  • Rockdale
  • Turrella
📍 Marrickville

Physio Marrickville

4 Carrington Road, inside World Gym

Monday to Friday 8am to 7pm, private on site parking

Physio near

  • Dulwich Hill
  • Sydenham
  • Petersham
  • Newtown
  • Tempe
  • Enmore

Rotator Cuff or Frozen Shoulder? Find Out Today

Book a 60 minute shoulder physiotherapy assessment in Bexley North, close to Kingsgrove, Earlwood and Bardwell Park, or Marrickville for Dulwich Hill, Sydenham and the Inner West. Same day appointments, no referral needed.

  • 2026 Award Winner
  • 5.0 from 240+ Google reviews
  • Same day appointments
  • No referral needed
  • HICAPS claim on the spot

Got a Question? Contact Us

Not sure if it is your rotator cuff or a frozen shoulder, or if a physio is the right first step? Our admin team is happy to help.

Bexley North: Mon to Fri 7am to 7pm, Sat 8am to 1pmMarrickville: Mon to Fri 8am to 7pm

Send an Enquiry

Bayside Local Business Awards 2026 Winner trophy, PHYZFIT Health and Rehab, Outstanding Health Improvement Services

🏆 Award Winning Clinic 2026

Your Journey to Better Health Starts With an Award Winning Team

🏆Winner, Outstanding Health Improvement ServicesBayside Local Business Awards 2026
⭐Rated 5.0 on Google★★★★★ from 240+ local reviews
📅Same day appointmentsNo referral needed, all major health funds
📍Two clinics close to youBexley North and Marrickville

Same day appointments available